:root{--bg: #efe6db;--bg-2: #ded0bf;--surface: rgba(255, 249, 241, .76);--surface-2: rgba(255, 245, 235, .92);--surface-dark: rgba(35, 25, 20, .88);--border: rgba(75, 49, 29, .14);--border-strong: rgba(75, 49, 29, .24);--text: #231914;--muted: rgba(56, 38, 28, .68);--primary: #f97316;--primary-2: #dd5b08;--success: #10b981;--warning: #f59e0b;--danger: #e23d28;--accent-soft: rgba(249, 115, 22, .12);--shadow: 0 30px 80px rgba(54, 31, 14, .16);--mono: "IBM Plex Mono", ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;--sans: "Manrope", "Segoe UI", sans-serif;--display: "Space Grotesk", "Manrope", sans-serif}@media (prefers-color-scheme: dark){:root{--bg: #120f11;--bg-2: #1b1417;--surface: rgba(29, 22, 24, .82);--surface-2: rgba(36, 28, 30, .94);--surface-dark: rgba(20, 15, 17, .94);--border: rgba(255, 233, 210, .08);--border-strong: rgba(255, 233, 210, .14);--text: #f6ede3;--muted: rgba(246, 237, 227, .62);--shadow: 0 36px 90px rgba(0, 0, 0, .42)}}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:var(--sans);color:var(--text);background:radial-gradient(circle at top left,rgba(249,115,22,.24),transparent 26%),radial-gradient(circle at 88% 8%,rgba(20,184,166,.14),transparent 26%),linear-gradient(135deg,var(--bg) 0%,var(--bg-2) 100%);min-height:100vh}body:before{content:"";position:fixed;top:0;right:0;bottom:0;left:0;pointer-events:none;opacity:.26;background-image:linear-gradient(rgba(255,255,255,.03) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.03) 1px,transparent 1px);background-size:38px 38px;-webkit-mask-image:linear-gradient(to bottom,rgba(0,0,0,.92),transparent);mask-image:linear-gradient(to bottom,rgba(0,0,0,.92),transparent)}button,input,select,textarea{font:inherit}a{color:inherit;text-decoration:none}::selection{background:var(--primary);color:#fff6ef}@keyframes floatIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}.app-shell{display:grid;grid-template-columns:290px 1fr;min-height:100vh}.nav-overlay,.mobile-topbar{display:none}.sidebar{position:sticky;top:0;height:100vh;padding:22px 18px;display:grid;gap:18px;background:var(--surface);border-right:1px solid var(--border);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);box-shadow:var(--shadow)}.logo{font-family:var(--display);font-weight:700;letter-spacing:.06em;font-size:1.55rem;text-transform:uppercase}.eyebrow{font-size:11px;text-transform:uppercase;letter-spacing:.24em;color:var(--muted);font-weight:700}.sidebar .logo+.muted{margin-top:-8px}.brand-card{display:grid;gap:10px;padding:18px;border-radius:26px;background:var(--surface-dark);color:#fff3e5;border:1px solid rgba(255,233,210,.08);box-shadow:0 28px 60px #0000002e}.brand-card .eyebrow,.brand-card .muted{color:#fff3e5b8}.brand-meta,.topbar-meta{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.nav-group-title,.hero-label,.pulse-header,.stat-label,.kpi-title,.mobile-title{font-size:11px;text-transform:uppercase;letter-spacing:.24em;color:var(--muted);font-weight:700}.nav-list,.quick-actions,.quick-grid,.timeline,.timeline-list,.audit-feed,.audit-list,.update-list,.stack,.grid{display:grid;gap:16px}.nav-item{position:relative;overflow:hidden;border-radius:20px;border:1px solid transparent;background:transparent;color:var(--muted);padding:14px 16px;text-align:left;cursor:pointer;transition:transform .18s ease,border-color .18s ease,background .18s ease,color .18s ease}.nav-item:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(120deg,#f9731626,#14b8a61f);opacity:0;transition:opacity .2s ease}.nav-item:hover{transform:translateY(-1px);color:var(--text);border-color:var(--border-strong);background:#ffffff0a}.nav-item:hover:before{opacity:.4}.nav-item.active{color:#fff8f2;border-color:#f973164d;background:linear-gradient(135deg,#f97316eb,#dd5b08eb);box-shadow:0 20px 42px #dd5b083d}.nav-item.active:before{opacity:0}.quick-card,.card{position:relative;border:1px solid var(--border);border-radius:28px;background:var(--surface);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);box-shadow:var(--shadow);transition:transform .2s ease,border-color .2s ease,box-shadow .2s ease;animation:floatIn .36s ease both}.ticket-layout{align-items:start}.ticket-row-active{background:#f9731614}.ticket-summary,.ticket-summary-grid,.ticket-thread,.ticket-message{display:grid;gap:12px}.ticket-summary-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-thread{max-height:520px;overflow:auto;padding-right:4px}.ticket-message{padding:16px;border:1px solid var(--border);border-radius:22px;background:var(--surface-2)}.ticket-message-internal{border-color:#f59e0b47;background:#f59e0b14}.ticket-message-meta{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.ticket-message-body{white-space:pre-wrap;line-height:1.6}.ticket-attachments{display:flex;flex-wrap:wrap;gap:8px}.ticket-check{display:flex;align-items:center;gap:10px}.card{padding:22px}.card:hover,.quick-card:hover{transform:translateY(-2px);border-color:#f9731638}.quick-card{padding:16px;text-align:left;color:var(--text)}.quick-title,.timeline-title,.highlight-title,.update-title,.audit-action,.page-title,.hero-title,.stat-value{font-family:var(--display);letter-spacing:-.03em}.quick-title{font-size:1rem;font-weight:700;margin-bottom:6px}.sidebar-footer{margin-top:auto;display:grid;gap:10px}.content{position:relative;isolation:isolate;width:100%;max-width:1520px;margin:0 auto;padding:30px 28px 64px}.content:before{content:"";position:absolute;left:24px;right:24px;top:22px;height:220px;border-radius:40px;background:radial-gradient(circle at top left,rgba(249,115,22,.18),transparent 50%),radial-gradient(circle at top right,rgba(20,184,166,.12),transparent 48%);filter:blur(10px);z-index:-1}.topbar{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:24px}.page-title{margin:0 0 8px;font-size:clamp(2rem,2.3vw,3rem);font-weight:700}.hero{display:flex;justify-content:space-between;align-items:stretch;gap:24px;padding:28px;background:radial-gradient(circle at top left,rgba(249,115,22,.16),transparent 34%),linear-gradient(135deg,#fff7efc2,#fff2e557);border-color:#f9731633}.hero-title{margin:10px 0;font-size:clamp(2rem,2.5vw,3.35rem);line-height:.98;font-weight:700;max-width:720px}.hero-actions,.action-row,.filter-dates,.filter-chips,.chip-row,.timeline-meta,.audit-meta{display:flex;flex-wrap:wrap;gap:10px}.kpi-block{display:grid;gap:12px;margin-top:14px}.kpi-bar{display:flex;width:100%;height:14px;border-radius:999px;overflow:hidden;background:#23191414}.kpi-seg{display:block;height:100%}.kpi-paid,.kpi-active,.kpi-succeeded,.timeline-dot.active,.timeline-dot.succeeded{background:color-mix(in srgb,var(--success) 88%,white 12%)}.kpi-unpaid,.kpi-pending,.kpi-queued,.kpi-provisioning,.timeline-dot.provisioning,.timeline-dot.pending{background:color-mix(in srgb,var(--warning) 92%,white 8%)}.kpi-overdue,.kpi-failed,.kpi-cancelled,.kpi-terminated,.timeline-dot.failed,.timeline-dot.terminated,.timeline-dot.cancelled{background:color-mix(in srgb,var(--danger) 92%,white 8%)}.kpi-meta{display:flex;flex-wrap:wrap;gap:8px}.kpi-chip,.chip,.tag,.pill{display:inline-flex;align-items:center;gap:6px;padding:6px 11px;border-radius:999px;border:1px solid var(--border);background:#2319140a;font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.chip.active,.tone-accent{border-color:#f9731638;background:#f9731614}.tone-danger{border-color:#e23d2838}.tone-muted{border-color:var(--border)}.pill{font-family:var(--mono);color:color-mix(in srgb,var(--primary) 88%,black 12%);border-color:#f973162e;background:#f973161a}.pill-warn{color:color-mix(in srgb,var(--warning) 92%,black 8%);border-color:#f59e0b2e;background:#f59e0b1f}.pill-success{color:color-mix(in srgb,var(--success) 92%,black 8%);border-color:#10b9812e;background:#10b9811f}.pill-danger{color:color-mix(in srgb,var(--danger) 92%,black 8%);border-color:#e23d282e;background:#e23d281f}.timeline-item{display:grid;grid-template-columns:14px 1fr;gap:14px;align-items:flex-start}.timeline-dot{width:14px;height:14px;border-radius:50%;margin-top:5px;background:#2319141f;box-shadow:0 0 0 6px #ffffff0a}.timeline-body,.cell-meta{display:grid;gap:8px}.timeline-title{font-weight:700;margin-bottom:2px}.audit-item,.update-item,.highlight-card{padding:14px 16px;border-radius:22px;border:1px solid var(--border);background:var(--surface-2)}.pulse-card{display:grid;gap:14px}.pulse-row{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 0;border-top:1px solid var(--border)}.pulse-row:first-of-type{border-top:0;padding-top:0}.stat-card{display:grid;gap:10px;min-height:138px}.stat-value{font-size:clamp(2rem,2.4vw,3rem);font-weight:700}.sparkline{width:100%;height:40px}.sparkline-path{fill:none;stroke:color-mix(in srgb,var(--primary) 80%,white 20%);stroke-width:2.25}.sparkline-fill{fill:#f973161f}.grid-2{grid-template-columns:repeat(auto-fit,minmax(260px,1fr))}.grid-3{grid-template-columns:repeat(auto-fit,minmax(220px,1fr))}.login-wrap{display:grid;place-items:center;min-height:100vh;padding:32px 18px}.login-hero{display:grid;gap:26px;grid-template-columns:minmax(320px,1.15fr) minmax(320px,.85fr);width:min(1240px,100%);align-items:stretch}.login-hero-copy{padding:42px;border-radius:34px;background:radial-gradient(circle at top left,rgba(249,115,22,.22),transparent 32%),radial-gradient(circle at 85% 85%,rgba(20,184,166,.14),transparent 34%),linear-gradient(135deg,#271c17eb,#140f11f0);color:#fff2e4;box-shadow:0 34px 90px #0000004d}.login-hero-copy .logo,.login-hero-copy .muted{color:inherit}.login-hero-copy h1{font-family:var(--display);font-size:clamp(3rem,4vw,5.3rem);line-height:.92;letter-spacing:-.05em;margin:18px 0 12px}.login-card{width:min(520px,100%)}.login-card.grid{align-self:center}.panel-intro{display:grid;gap:8px;padding-bottom:6px}.panel-intro h2{margin:0;font-family:var(--display);font-size:2rem;letter-spacing:-.04em}.input,select,textarea{width:100%;border-radius:18px;border:1px solid var(--border);background:var(--surface-2);color:var(--text);padding:13px 15px;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease}.input:focus,select:focus,textarea:focus{outline:none;border-color:#f9731670;box-shadow:0 0 0 5px #f973161f;background:#fffbf5f5}label{display:grid;gap:8px;font-size:13px;color:var(--muted);font-weight:600}button,.icon-button{border:none;border-radius:999px;padding:12px 16px;cursor:pointer;font-weight:700;color:#fff8f2;background:linear-gradient(135deg,var(--primary),var(--primary-2));box-shadow:0 18px 40px #dd5b083d;transition:transform .18s ease,box-shadow .18s ease,filter .18s ease}button:hover,.icon-button:hover{transform:translateY(-1px);box-shadow:0 22px 42px #dd5b083d}button.secondary,.icon-button{background:var(--surface-2);color:var(--text);border:1px solid var(--border);box-shadow:none}button.secondary:hover,.icon-button:hover{box-shadow:0 14px 28px #22160d1a}button.danger{background:linear-gradient(135deg,#e23d28f0,#c42a17f0)}.notice{padding:13px 14px;border-radius:18px;border:1px solid transparent;font-size:13px}.notice.success{background:#10b9811f;border-color:#10b98138}.notice.error{background:#e23d281f;border-color:#e23d2838}.table{width:100%;border-collapse:separate;border-spacing:0;font-size:13px;overflow:hidden}.table th,.table td{padding:13px 12px;border-bottom:1px solid var(--border);text-align:left;vertical-align:top}.table thead th{position:sticky;top:0;z-index:1;background:#fff5ebeb;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);font-size:11px;text-transform:uppercase;letter-spacing:.16em;color:var(--muted)}.table tbody tr:hover{background:#f973160d}.divider{height:1px;border-radius:999px;background:var(--border)}.muted{color:var(--muted);font-size:13px}.link{background:transparent;color:var(--text);border:none;cursor:pointer;padding:0;font:inherit;box-shadow:none}.link.active{color:var(--primary-2)}.filter-row{display:grid;gap:14px;margin-bottom:16px}.filter-input{width:100%}.mobile-brand{display:grid;gap:2px;min-width:0}.mobile-subtitle{color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-upload{display:grid;gap:10px}.ticket-upload-list{display:flex;flex-wrap:wrap;gap:8px}.ticket-notification-list{display:grid;gap:12px}.ticket-notification-item{display:grid;gap:8px;padding:14px;border:1px solid var(--border);border-radius:16px;background:#ffffffbd}@media (max-width: 1180px){.login-hero{grid-template-columns:1fr}}@media (max-width: 940px){.app-shell{grid-template-columns:1fr}.nav-overlay{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#0c08088f;opacity:0;pointer-events:none;transition:opacity .2s ease;z-index:49}.app-shell.nav-open .nav-overlay{opacity:1;pointer-events:auto}.sidebar{position:fixed;top:0;bottom:0;left:0;width:min(340px,88vw);transform:translate(-105%);transition:transform .22s ease;z-index:50}.app-shell.nav-open .sidebar{transform:translate(0)}.mobile-topbar{display:flex;align-items:center;gap:12px;position:fixed;top:0;left:0;right:0;z-index:48;padding:12px 14px;background:var(--surface);border-bottom:1px solid var(--border);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.mobile-refresh{margin-left:auto}.content{padding:88px 16px 56px}.topbar,.hero{flex-direction:column;align-items:flex-start}.table{display:block;overflow-x:auto;white-space:nowrap}}@media (prefers-reduced-motion: reduce){*{animation:none!important;transition:none!important}}